Chapter One  The Pre-Flight Briefing
Objective   Discussion on Briefing
Chapter  Two Passenger Reception
Objective 1   Greeting the Passengers
Objective 2   Baggage Arrangement
Objective 3   Seat Arrangement
Chapter Three  Before Take-Off
Objective 1   Delay
Objective 2   Safety Check
Objective 3   Safety Demonstration
Chapter Four  Drink and Meal Service
Objective 1   Drink Service
Objective 2   Meal Service
Objective 3   Special Meal Service
Chapter Five  In-Flight Entertainment
Objective   In-Flight Entertainment System
Chapter Six  Special Passengers
Objective 1   Airsickness
Objective 2   Injury and Illness
Objective 3   The Handicapped, UM and Others
Chapter Seven  Special Situations
Objective 1   Turbulence
Objective 2   Alternate
Objective 3   Fire, Depressurization and Emergency Landing
Chapter Eighy  Duty-Free Shopping
Objective 1   Introduction to Duty-Free Items
Objective 2   Sale of Duty-Free Items
Chapter Nine  Transfer and Customs
Objective 1   The Connecting Flight
Objective 2   Customs
Chapter Ten  Landing
Objective 1   Check Before Landing
Objective 2   Giving Information for Delayed Landing
Key
Reference